Jose Ramirez
Moreno Valley,CA
Overview
26
26
years of professional experience
Work History
Store Manager
Einstein Bagels
Highland, California
12.2024 - Current
- Managed daily store operations and ensured compliance with company standards.
- Trained and supervised team members to maintain high service quality.
- Coordinated inventory management and facilitated product ordering processes.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Developed staff schedules to optimize coverage during peak hours.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Implemented promotional displays and merchandising strategies to enhance customer experience.
- Monitored cash handling procedures to uphold financial integrity and accuracy.
Store Manager
Pollo Loco
Riverdale, California
09.2021 - 12.2024
- Managed daily store operations and ensured compliance with company standards.
- Trained and supervised team members to maintain high service quality.
- Developed staff schedules to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored cash handling procedures to uphold financial integrity and accuracy.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Coordinated inventory management and facilitated product ordering processes.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Identified opportunities for cost savings through waste reduction initiatives.
- I had no customer complaints in two periods.i never missed my food and laborer the last 3 years and a half.
Store Manager
Domino's Pizza
Moreno Valley, California
08.2020 - 09.2021
- Managed daily store operations and ensured compliance with company standards.
- Trained and supervised team members to maintain high service quality.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Developed staff schedules to optimize coverage during peak hours.
- Monitored cash handling procedures to uphold financial integrity and accuracy.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer complaints in a timely manner.
Store Manager
Papa John's Pizza
Moreno Valley, California
10.2016 - 09.2020
- Managed daily store operations and ensured compliance with company standards.
- Trained and supervised team members to maintain high service quality.
- Developed staff schedules to optimize coverage during peak hours.
- Created weekly work schedules for store personnel.
- Conducted regular team meetings to communicate goals and expectations effectively.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored inventory levels and placed orders to restock shelves.
- Implemented promotional displays and merchandising strategies to enhance customer experience.
- Monitored cash handling procedures to uphold financial integrity and accuracy.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
Store Manager
Little Caesars Pizza
Moreno Valley, California
06.2011 - 08.2016
- Managed daily store operations and ensured compliance with company standards.
- Trained and supervised team members to maintain high service quality.
- Coordinated inventory management and facilitated product ordering processes.
- Developed staff schedules to optimize coverage during peak hours.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Monitored cash handling procedures to uphold financial integrity and accuracy.
- Conducted regular team meetings to communicate goals and expectations effectively.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
Papa John's Pizza
Los Angeles, California
03.2000 - 06.2011
- Managed daily store operations and ensured compliance with company standards.
- Trained and supervised team members to maintain high service quality.
- Developed staff schedules to optimize coverage during peak hours.
- Implemented promotional displays and merchandising strategies to enhance customer experience.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Monitored cash handling procedures to uphold financial integrity and accuracy.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
Education
Secundaria
Tijuana B.C.Skills
- Inventory management
- Cash handling
- Staff training
- Team leadership
- Scheduling optimization
- Customer service
- Time management
- Store opening and closing procedures
- Shift scheduling
- Employee supervision and motivation
- Team leadership and coaching
- Budgeting and cost control
Timeline
Store Manager
Einstein Bagels
12.2024 - Current
Store Manager
Pollo Loco
09.2021 - 12.2024
Store Manager
Domino's Pizza
08.2020 - 09.2021
Store Manager
Papa John's Pizza
10.2016 - 09.2020
Store Manager
Little Caesars Pizza
06.2011 - 08.2016
Store Manager
Papa John's Pizza
03.2000 - 06.2011
Secundaria