Jose Rodriguez
Houston,TX
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
General Manager
Lolas
1102 Yale St 77008
01.2014 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed labor, Cogs, and Operation expenses
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Smashburger
7811 Main St.
11.2008 - 01.2014
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage.
- Labor and food cost control
Skills
- Employee Scheduling
- Product Costing
- Labor Cost Controls
- Staff Motivation
- Sales Team Development
- Food Preparation and Safety
Timeline
General Manager
Lolas
01.2014 - Current
General Manager
Smashburger
11.2008 - 01.2014
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