Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Rodriguez

Killeen,TX

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Overview

13
13
years of professional experience

Work History

Information Technology Specialist

United States Army
03.2022 - Current
  • Used ticketing systems to manage and process support actions and requests.
  • Set up network profiles, security permissions and file sharing systems.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Researched product and issue resolution tactics to address customer concerns.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Power Generation Equipment Repairer

United States Army
04.2013 - 02.2022
  • Repaired and maintained power system mechanical, hydraulic and electrical components.
  • Completed tests, troubleshooting and repairs on electrical controls, motors and electricity-generating components.
  • Documented vehicle and system data for recordkeeping purposes.
  • Assessed and restored diesel, gasoline and turbine power units.
  • Repaired heavy and light equipment such as forklifts and military vehicles.

Lead Transportation Security Officer

Transportation Security Administration, TSA
01.2013 - 04.2013
  • Safeguarded transportation operations at commercial airports and railway stations.
  • Managed team of trained security professionals engaged in anti-terrorism activities.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.

Transportation Security Officer

Transportation Security Administration, TSA
06.2011 - 01.2013
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Developed and maintained positive rapport with passengers and other airport personnel.

Procurement Manager

Araucomedicalconsultants
02.2011 - 10.2012
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.
  • Resolved invoice and payment issues to facilitate prompt payment to suppliers.
  • Monitored and managed procurement budget to control costs.
  • Developed and implemented procurement policies and procedures to enhance compliance with company standards.
  • Conducted spend analysis to identify cost-saving opportunities.
  • Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.

Education

High School Diploma -

Rockwall-Heath High School
Heath, TX
04.2008

Skills

  • Network Administration
  • Problem-Solving Skills
  • Permissions Management
  • Employee Training

Timeline

Information Technology Specialist

United States Army
03.2022 - Current

Power Generation Equipment Repairer

United States Army
04.2013 - 02.2022

Lead Transportation Security Officer

Transportation Security Administration, TSA
01.2013 - 04.2013

Transportation Security Officer

Transportation Security Administration, TSA
06.2011 - 01.2013

Procurement Manager

Araucomedicalconsultants
02.2011 - 10.2012

High School Diploma -

Rockwall-Heath High School
Jose Rodriguez