Jose Rodriguez
Garland,TX
Summary
Performance-driven wholesale purchasing professional skilled in sales analysis, pricing negotiation and competitive shopping. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Specialty Assistant Store Manager
Home Depot
Plano, TX
01.2025 - Current
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments to Department Supervisors based on team strengths to optimize floor coverage and service levels.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Analyzed business performance data and forecasted business results for upper management.
Merchandise Team Lead
Sam's Club
Dallas, TX
10.2023 - 12.2024
- Kept records of vendor and supplier expenditures and organized financial documents into company databases.
- Tracked product and supply inventories and reported findings to supervisors.
- Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
- Responsible for hiring team, as well as developing them for future leadership roles.
Retail Associate Manager
T-Mobile
Dallas, TX
09.2017 - 08.2023
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
- Trained staff to have extensive product knowledge and upselling skills.
- Cultivated loyal customer base by providing excellent customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
Retail Sales Associate
T-Mobile
Dallas, TX
11.2014 - 09.2017
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered questions about current promotions and resolved issues according to store policies.
Sales Associate
Champs Sports
Garland, TX
06.2013 - 07.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
Food Runner
Big Shucks
Dallas, TX
06.2011 - 09.2014
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Education
High School Diploma -
Richland Community College
Dallas, TXSkills
- Critical Thinking
- Customer Needs Identification
- Product Quality Determination
- New Merchandise Presentation
- Retail Employee Training
- Coaching and Mentoring
- Retail Operations
Languages
Spanish
Native/ Bilingual
Certification
- Certified Food Safety Manager
References
References available upon request.
Timeline
Specialty Assistant Store Manager
Home Depot
01.2025 - Current
Merchandise Team Lead
Sam's Club
10.2023 - 12.2024
Retail Associate Manager
T-Mobile
09.2017 - 08.2023
Retail Sales Associate
T-Mobile
11.2014 - 09.2017
Sales Associate
Champs Sports
06.2013 - 07.2015
Food Runner
Big Shucks
06.2011 - 09.2014
High School Diploma -
Richland Community College
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