Summary
Work History
Education
Skills
Timeline
Generic

Jose Rodriguez

23 Manilla Ave Springfield,MA

Summary

Enthusiastic messenger eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer satisfaction and Brinks operations and skilled in team member development. Motivated to learn, grow and excel within the Brinks Brand .

Work History

Retail Manager

Family Dollar Stores Inc.
Holyoke, MA
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Analyzed sales data, including profit and loss statements, to compose stores budget.
  • Maintained quality brand image exposure in alignment with corporate standards.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.

Assistant Store Manager

Family Dollar Stores Inc.
Springfield , MA
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Supervised payroll corrections for accuracy and duplications.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.

Armored Truck Driver

Brinks Incorporated
West Springfield , MA
  • Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected trucks before each trip to assess safety and identify maintenance concerns.

Messenger

Brinks Incorporated
West Springfield, MA
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Secured personal and company goods against robbery, vandalism and illegal entry.

Education

Class A CDL -

United Tractor Trailer School
Holyoke, MA

GED -

Owl Center
Springfield, MA

Skills

  • Team Leadership
  • 10 years of Security Operations Experience
  • Knowledge of Supervisory Concepts
  • Planning and Coordination
  • Flexible and Adaptable
  • Responsible
  • Verbal and written communication in spanish and english

Timeline

Retail Manager

Family Dollar Stores Inc.

Assistant Store Manager

Family Dollar Stores Inc.

Armored Truck Driver

Brinks Incorporated

Messenger

Brinks Incorporated

Class A CDL -

United Tractor Trailer School

GED -

Owl Center
Jose Rodriguez