Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Jose Rosario

Jose Rosario

Brooklyn,NY

Summary

Highly motivated supervisor with background in overseeing non-retail sales teams. Skilled in team leadership, sales strategy implementation, and performance analysis to drive revenue growth. Demonstrated ability to improve team productivity and foster client relationships through effective communication and problem-solving strategies. Made significant impacts on sales efficiency and customer satisfaction in previous roles.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Supervisor

CorCraft Industries
Menands, US
04.2019 - 09.2023
  • Developed and maintained strong relationships with key clients, resulting in repeat business and increased revenue
  • Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction and retention rates
  • Trained new hires on company products/services knowledge as well as effective selling techniques for improved conversion rates

Peer Mentor

Basics inc
Bronx, US
04.2015 - 07.2019
  • Provided guidance and support to a group of XX mentees, helping them navigate academic and personal challenges
  • Facilitated weekly group meetings to foster a sense of community among mentees and encourage peer-to-peer learning
  • Actively listened to mentees' concerns or issues they were facing academically or personally

Server

B 4 Restaurant
New York, US
02.2013 - 03.2015
  • Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
  • Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers

Education

Master of Public Administration - Public Administration

MCNY
New York, NY
09.2029

High school diploma -

Lakeview School
Brocton, NY
07.2007

Skills

  • Customer service
  • Communication skills
  • Leadership
  • Sales
  • POS
  • Cash handling
  • Meeting Facilitation
  • Business Analysis
  • Mentor
  • Community engagement
  • Effective communication

Certification

Food Handler Certification, 03/01/25, 03/31/25

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Sales Supervisor

CorCraft Industries
04.2019 - 09.2023

Peer Mentor

Basics inc
04.2015 - 07.2019

Server

B 4 Restaurant
02.2013 - 03.2015

Master of Public Administration - Public Administration

MCNY

High school diploma -

Lakeview School

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Jose Rosario