Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jose Salazar

Brownsville,TX

Summary

Dynamic Operating Partner at Whataburger with a proven track record in operational excellence and team development. Spearheaded training programs that boosted productivity and enhanced customer satisfaction. Leveraged data-driven decision-making to identify growth opportunities, streamline processes, and optimize resource allocation, driving significant revenue growth while reducing costs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operating Partner

Whataburger
09.2012 - 08.2025
    • Developed and implemented comprehensive training programs for staff, resulting in improved productivity levels.
    • Expanded company''s market share by identifying new business opportunities and forging strategic partnerships.
    • Improved overall customer satisfaction through timely and effective problem resolution.
    • Managed budgets and financial performance, ensuring cost-effective allocation of resources.
    • Streamlined inventory management systems, minimizing waste while maintaining optimal stock levels for day-to-day operations.
    • Reviewed internal workflows regularly to identify bottlenecks for proactive improvements leading to increased productivity.
    • Recruited and hired qualified candidates to fill vacancies.
    • Championed the adoption of advanced technology solutions, enhancing process automation efforts while improving operational efficiencies across the organization.
    • Analyzed data trends to identify areas for improvement and drive informed decision-making processes.
    • Facilitated cross-functional collaboration among teams from different departments contributing to better project outcomes.

Education

High School Diploma -

Gladys Porter High School
Brownsville, TX
06.2011

Skills

  • Operational excellence
  • Data-driven decision making
  • Efficiency optimization
  • Training and coaching
  • Team development
  • Organizational development
  • Performance improvement
  • Revenue growth
  • Cost reduction
  • Promotional planning
  • Customer relationship building
  • Recruitment and hiring

Accomplishments

  • Achieved 89% OSAT through continued focus on customer engagement.
  • Successfully led the company's flagship resort location through 4 consecutive years of profitable growth.
  • Oversaw day-to-day operation across multiple units, assisting the Market Leader with strategic and operational duties.
  • Achieved three perfect scores (100%) on NSF Food Safety Audits and consistently maintained scores of 95% or higher in subsequent evaluations.
  • Led two units to record-breaking sales years (Unit 500 $4 million AUV and Unit 740 $5 million AUV)
  • Secured SpaceX and Southwest keys as repeat customers, driving $60k/month in recurring revenue.
  • Supervised team of 78 staff members.

Certification

  • Advancing your profession, Manager Certification
  • Mastering your Profession, Operating partner Certification.
  • ServSafe Certification.

Languages

Spanish
Professional Working

Timeline

Operating Partner

Whataburger
09.2012 - 08.2025

High School Diploma -

Gladys Porter High School

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