Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JOSE SANCHEZ

Wesley chapel,US

Summary

Dynamic hospitality professional with proven expertise in performance monitoring and employee training at ASICS Outlet. Recognized for enhancing team productivity and fostering a collaborative environment. Skilled in cash handling and dedicated to delivering exceptional customer service, ensuring a positive experience that drives repeat business. Bilingual with a strong commitment to operational excellence.

Overview

4
4
years of professional experience

Work History

Asics Team Lead

ASICS Outlet
Lutz , Florida
01.2025 - Current
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Implemented strategic plans to enhance team performance and productivity.
  • Set specific goals for projects to measure progress and evaluate end results.

Asics Team Player

ASICS Outlet
Lutz, Florida
02.2024 - 12.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

FOH Team Member

4 Rivers Smokehouse
Tampa, US
12.2022 - 11.2023
  • Was in charge of talking to guests as soon as they walked in
  • Worked in the back and helped prepare and warm up food
  • Worked In the To-go station

Cashier

Lolis Tacos - Westshore
Tampa, US
09.2022 - 12.2022
  • Kept well-stocked cashier lanes and store shelves to promote strong sales.
  • Help customers by guiding them and answering their questions.
  • Am in charge of taking orders from customers.
  • Put things on shelves and organize them.
  • Packages are bagged, boxed, or wrapped by me.
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

FOH Team Member

Chipotle Mexican Grill
Tampa, US
04.2021 - 09.2022
  • Interacted with guests on the front line
  • Took orders on the front line
  • Rang up orders on the Pos
  • Worked on the To-go line
  • Took credit card, cash, and gift certificate payments and gave cash transactions change.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Excellent customer service and conflict resolution skills have been demonstrated in the past.
  • Successful in establishing customer relationships in order to increase the likelihood of repeat business.
  • Dedicated to learning, growing, and succeeding in hospitality.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Food running
  • Stocking and replenishing
  • Hospitality service expertise
  • Cash Handling
  • Can speak Spanish
  • Very respectful to everyone
  • Have patience

Education

Associate of Science - Exercise Science

Hillsborough Community College - Dale Mabry Campus
Tampa, FL
08-2025

High School -

Plant High School
Tampa, FL
01.2023

Skills

  • Food running
  • Stocking and replenishing
  • Hospitality service expertise
  • Cash handling
  • Can speak Spanish
  • Respectful to everyone
  • Have patience
  • Performance monitoring
  • Employee training
  • Evaluating employee work
  • Equipment maintenance
  • Inventory management
  • Organizational skills

Accomplishments

  • Most proficient minor at Chipotle
  • Employee of the month at 4 Rivers
  • Serve Safe Food Certificate

Timeline

Asics Team Lead

ASICS Outlet
01.2025 - Current

Asics Team Player

ASICS Outlet
02.2024 - 12.2024

FOH Team Member

4 Rivers Smokehouse
12.2022 - 11.2023

Cashier

Lolis Tacos - Westshore
09.2022 - 12.2022

FOH Team Member

Chipotle Mexican Grill
04.2021 - 09.2022

Associate of Science - Exercise Science

Hillsborough Community College - Dale Mabry Campus

High School -

Plant High School

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JOSE SANCHEZ