Jose Silva
SERVER AT RESTAURANT
Orlando,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
SERVER
THE MOAB BREWERY
06.2022 - Current
- Managed multiple tables and high-volume orders while maintaining attention to detail and exceptional customer service
- Collaborated effectively with kitchen and bar staff to ensure timely delivery of meals and resolve any guest concerns
- Maintained cleanliness and adherence to food safety standards, contributing to a positive overall dining experience
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
SERVER
TIKITACO
01.2018 - 12.2021
- Managed multiple tables and high-volume orders while maintaining attention to detail and exceptional customer service
- Collaborated effectively with kitchen and bar staff to ensure timely delivery of meals and resolve any guest concerns
- Maintained cleanliness and adherence to food safety standards, contributing to a positive overall dining experience
Education
Academic Bachelor -
INSTITUTO CALIMA
Skills
Customer Service & Communication
Work Under Pressure
Team collaboration
Cash handling
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Payment processing
Interests
Food & Drink, Travel, Hobbies, Sports
Certification
Alcohol Seller Server Training - March 2027
Timeline
Alcohol Seller Server Training - March 2027
03-2025
Florida Food Handler Certification Training - March 2028
03-2025
SERVER
THE MOAB BREWERY
06.2022 - Current
SERVER
TIKITACO
01.2018 - 12.2021
Academic Bachelor -
INSTITUTO CALIMA