Summary
Overview
Work History
Education
Skills
Timeline
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Jose Tafalla

Los Angeles,CA

Summary

Accomplished server with a proven track record at high-profile venues including Wolfgang Puck Catering and Fogo De Chao. Expert in delivering exceptional customer service and leveraging strong food and beverage knowledge to enhance guest experiences. Skilled in multitasking and collaboration, significantly improving service efficiency and guest satisfaction.

Overview

26
26
years of professional experience

Work History

Server

Tacos Tu Madre
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and manage all parties of service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.


Server

Wolfgang Puck Catering
06.2015 - 07.2017
  • Catering for high-end events in the greater Los angeles area such as The Governor's Ball after the Academy Awards.

Server

Fogo De Chao
04.2005 - 08.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Quality wine and cocktail knowledge for better check average and a great customer service.
  • Collaborated with team members during busy shifts for efficient workflow and successful guest experiences.

Server

Freds At Barneys
02.2001 - 02.2003

Restaurant in Barneys Department Store.

Server

Union Pacific Restaurant
05.1998 - 01.1999

Executive Chef Rocco DiSpirito's original ultra fine dining restaurant on 2nd Avenue and 22nd Street of Manhattan.

Education

Bachelor of Arts -

Marymount Manhattan College
New York, NY

Skills

  • Exceptional customer service
  • Points of Service and Sales prioritization
  • Strong Food and Wine / Beverage knowledge & Menu Memorization
  • Fast pace oriented with friendly demeanor
  • Sales Techniques and application are goals in all service

Timeline

Server

Tacos Tu Madre
03.2024 - Current

Server

Wolfgang Puck Catering
06.2015 - 07.2017

Server

Fogo De Chao
04.2005 - 08.2013

Server

Freds At Barneys
02.2001 - 02.2003

Server

Union Pacific Restaurant
05.1998 - 01.1999

Bachelor of Arts -

Marymount Manhattan College
Jose Tafalla