JOSE TAPIA
LAKE ELSINOR,CA - California
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while facilitating company growth. Have learned in my career safety is first, not set on my ways easy to be trained and adopt to change.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Manager
BrightView
Calabasas, CA
02.2010 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Provided training and guidance to new Account Managers.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Assisted in developing pricing models based on competitor analysis.
- Attended trade shows and conferences as a representative of the company.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Build a strong customer service team.
- Help team members growth within the company.
Regional Equipment Manager
BrightView
Calabasas, CA
02.2010 - Current
- Performed regular inspections of equipment to ensure proper functioning and safety standards were met.
- Maintained accurate records of equipment inventory, repair and maintenance costs.
- Developed preventative maintenance programs for all major pieces of equipment.
- Troubleshot mechanical issues with malfunctioning equipment and took corrective action when necessary.
- Provided technical support to staff on the use of specialized production machinery.
- Ordered parts needed for repairs or preventive maintenance activities as required.
- Created detailed reports outlining necessary repairs, estimated costs, and timeframes for completion.
- Managed budgets for capital purchases and ensured cost-effectiveness in purchasing decisions.
- Ensured adherence to OSHA guidelines concerning safe operating procedures for production machinery.
- Collaborated with vendors on pricing agreements for replacement parts.
- Implemented strategies to reduce downtime due to malfunctions or breakdowns.
- Communicated regularly with other departments regarding their needs related to equipment availability or performance issues.
- Managed equipment, tools and truck inventory efficiently to ensure supply met demand.
- Executed daily pre-trip and post-trip inspections and documentation in compliance with DOT guidelines and company policies.
- Planned programs of events or schedules of activities.
- Communicated with vendors to convey information about events or activities.
Education
High School Diploma -
Corona High School
Corona, CA05-2007
Skills
- Territory Management
- Lead Development
- Team Training
- Schedule Management
- Data Analytics
- Multi-Task Management
- CRM Systems
- Client Relations
- Forecasting Abilities
- Product Development
- Order Processing
- Performance Tracking
- Business Strategies
- Networking Skills
- Sales Analysis
- Account Development
- Purchasing
- Negotiation
- Diagnostics
- Technical Knowledge
- Equipment Maintenance
- Equipment Repairs
- Recordkeeping
- Construction Site Management
- Facility Management
- Mechanical Knowledge
- Scheduling
- Safety Procedures
Certification
- Multiquip training class - Generators, power trowel, rammer and 1 ton roller.
- Forklift - Certified
- Driver License
- STIHL - Elite
Timeline
Account Manager
BrightView
02.2010 - Current
Regional Equipment Manager
BrightView
02.2010 - Current
High School Diploma -
Corona High School