Jose Tellez

• Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
• Maximized sales through effective territory management and strategic route planning.
• Maintained accurate inventory records, ensuring sufficient product availability for customers.
• Provided excellent customer service, leading to high levels of customer retention and loyalty.
• Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
• Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
• Operated delivery vehicles safely and efficiently.
• Completed daily pre- and post-trip vehicle inspections.
• Processed payments, made change, and provided receipts.
• Communicated regularly with dispatcher for delivery route details and changes.
• Implemented policies and procedures across warehouse and shipping platforms.
• Immediately addressed problems with customers to promote speedy resolution.

• Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
• Improved store safety for employees and customers through regular risk assessments and hazard identification.
• Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
• Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
• Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
• Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
• Minimized financial losses due to employee error by delivering informative workshops on cash handling best practices and security measures.
• Facilitated smooth merchandise transfers between stores, ensuring accurate inventory counts while minimizing opportunities for product loss during transport.
• Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Personnel Assistant

• Enhanced employee satisfaction by streamlining personnel procedures and addressing concerns promptly.
• Reduced onboarding time for new hires by developing comprehensive training materials and conducting orientation sessions.
• Collaborated with department managers to identify staffing needs and recruit top talent, resulting in a more efficient workforce.
• Maintained accurate employee records, ensuring compliance with legal regulations and company policies.
• Supported HR initiatives by coordinating events, such as team-building activities and staff meetings, fostering a positive work environment.
• Assisted in payroll processing to ensure timely and accurate compensation for all employees.
• Provided guidance on HR policies and procedures to employees and managers, resolving issues efficiently.
• Coordinated interview schedules with hiring managers, ensuring a smooth candidate experience throughout the process.
• Maintained and scheduled complex calendars.

Entertainment Lead

• Enhanced audience experience by managing high-quality entertainment productions and events.
• Developed comprehensive training programs for staff to improve performance and enhance customer satisfaction.
• Maintained a safe working environment by enforcing strict adherence to safety protocols among staff members.
• Designed streamlined workflows for better team productivity and reduced downtime in the electronics department.
• Trained new employees on proper techniques for assembling, testing, and troubleshooting electronic devices.
• Assisted in the recruitment of talented individuals to build a highly skilled workforce capable of meeting demanding project requirements.
• Assembled, tested and maintained components and systems for high-performing electronics.
• Troubleshot and resolved equipment failures to reduce operational disruption.
• Led preventative maintenance and inspections to limit electrical issues.
• Reviewed and studied blueprints to double-check installation and implementation project requirements.