
20 years experience in sales and marketing providing leadership in highly competitive marketing niches. Tenacious in building new businesses, securing customer loyalty and forging strong relationships with potential new customers. Positive attitude and always willing to learn new systems and products.
Calling and emailing over 150 guests per day that showed interest in one of our cruise itineraries. Presented different ships, destinations and excursions which best suited the type of vacation guests were looking for. Excellent customer service and rapport building which would bring customers back for their next bookings.
Responsible for everyday sales team operation including training, drafting agreements, closing deals and managing 10 employees. Assigned the sales team their sales territories and ensured an active sales pipeline with qualified leads. Managed and motivated a nation-wide sales team in order to reach daily transfers and deal closings. In charge of performance and monthly reviews. Redesigned the entire sales management incentive plans to align with the company's overall growth objectives including salary, monthly bonus and weekly "spiffs."