Yonatan Jabko
Miami
Summary
I’m a hospitality-focused sales professional and graduate student passionate about delivering high-touch guest experiences and building meaningful relationships. With experience at premium brands including Tesla, Rivian, and Norwegian Cruise Line, I’ve developed a strong foundation in customer experience, consultative sales, and service-driven brand representation. I thrive in environments that value attention to detail, clear communication, and personalized service. Currently pursuing my MS in Hospitality Entrepreneurship at Florida State University, I’m focused on growing within the hospitality and travel industry and contributing to organizations that prioritize exceptional guest experiences and long-term brand loyalty.
Overview
3
3
years of professional experience
Work History
Personal Cruise Consultant
Norwegian Cruise Line
Florida
01.2026 - Current
- Delivering high-touch, personalized cruise consultations by guiding guests through itinerary planning, stateroom selection, and onboard experiences tailored to individual preferences. Managing end-to-end booking interactions while building trust-driven relationships, ensuring clarity, confidence, and excitement throughout the decision-making process. Representing brand standards through proactive communication, attention to detail, and a guest-first approach that supports long-term loyalty and repeat business.
Field Delivery Guide
Rivian
Miami, FL
06.2025 - 12.2025
- Coordinated and managed vehicle deliveries ensuring a smooth and timely handover process. Conducted personalized vehicle orientations and educated customers on features and best practices. Served as the primary contact on delivery day addressing questions and ensuring confidence. Collaborated with operations service and sales teams to support seamless ownership transitions. Role concluded as part of a company wide layoff.
Sales Advisor
Tesla
Miami, FL
01.2023 - 05.2025
- Achieved consistent delivery of over 20 vehicles monthly, surpassing performance goals by more than 15%. Delivered exceptional client experiences by guiding them through the entire purchase and delivery lifecycle. Increased operational efficiency by 20% through effective collaboration with sales, delivery, and service teams. Contributed to brand expansion through successful events, test-drive initiatives, and in-store activations in a fast-paced environment.
Education
Master of Science (MS) - Hospitality Entrepreneurship
Florida State University
12.2026
Bachelor of Arts (BA) - Liberal Arts and Sciences / Liberal Studies
Florida International University
Skills
- Sales strategy development
- Staff mentoring and guidance
- Brand Marketing & Promotion
- Event organization
- Skilled in Salesforce software
- Communication & Relationship Building
- Data-informed strategy development
Websites
Timeline
Personal Cruise Consultant
Norwegian Cruise Line
01.2026 - Current
Field Delivery Guide
Rivian
06.2025 - 12.2025
Sales Advisor
Tesla
01.2023 - 05.2025
Bachelor of Arts (BA) - Liberal Arts and Sciences / Liberal Studies
Florida International University
Master of Science (MS) - Hospitality Entrepreneurship
Florida State University