Jose Vasquez
General Manager
San Antonio,TX
Summary
Results-driven General Manager with expertise in operations management, financial oversight, and staff training. Proven ability to enhance customer experiences and maintain efficient inventory control.
Overview
28
28
years of professional experience
Work History
General Manager
Taco Cabana
San Antonio, Texas
06.1997 - 08.2025
- Directed daily business operations, focusing on budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Oversaw daily operations in fast-paced restaurant environment.
- Managed staff schedules and ensured adequate staffing levels.
- Developed strategies that improved customer service experiences and increased customer satisfaction.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented training programs for new team members.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Coordinated inventory management and supply chain processes.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Enforced health and safety standards across all operations.
- Monitored financial performance and implemented controls to manage operating costs effectively.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment through team building activities that fostered collaboration across departments.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Delegated work to staff, setting priorities and goals.
- Administered employee discipline through verbal and written warnings.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
GED -
Willie C Velasquez Learning Center
San Antonio, TX06-2001
Skills
- Operations management
- Financial oversight
- Inventory control
- Process improvement
- Customer service
- Staff training
- Strategic planning
Timeline
General Manager
Taco Cabana
06.1997 - 08.2025
GED -
Willie C Velasquez Learning Center