Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Villanueva

Jose Villanueva

Heathercarmelo26@gmail.com
Chandler,AZ

Summary

I came from Puerto Rico I started working for mount Washington resort got into banquets learned every I could from great people and I still love it , I especially love working with guests.

Overview

19
19
years of professional experience

Work History

Head Banquet Captain

Mountain View Grand Resort And Spa
05.2012 - Current
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.

Food Runner

Woodstock Inn And Brewery
01.2022 - 06.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.

Banquet Captain

Omni Mount Washington Resort
04.2005 - 05.2012
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.

Education

High School -

Manuel Ramos Hernández
Quabradilla Pr

Skills

  • Team Management
  • Banquet Setup
  • Team member development
  • Staff Leadership

Languages

Spanish And English
Elementary

Timeline

Food Runner

Woodstock Inn And Brewery
01.2022 - 06.2022

Head Banquet Captain

Mountain View Grand Resort And Spa
05.2012 - Current

Banquet Captain

Omni Mount Washington Resort
04.2005 - 05.2012

High School -

Manuel Ramos Hernández

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Jose VillanuevaHeathercarmelo26@gmail.com