Jose Villanueva
Heathercarmelo26@gmail.com
Chandler,AZ
Summary
I came from Puerto Rico I started working for mount Washington resort got into banquets learned every I could from great people and I still love it , I especially love working with guests.
Overview
19
19
years of professional experience
Work History
Head Banquet Captain
Mountain View Grand Resort And Spa
101 Mountain View Rd Whitefield Nh 03598
05.2012 - Current
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Food Runner
Woodstock Inn And Brewery
Woodstock, NH
01.2022 - 06.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Banquet Captain
Omni Mount Washington Resort
Twin Mountain, NH
04.2005 - 05.2012
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Education
High School -
Manuel Ramos Hernández
Quabradilla PrSkills
- Team Management
- Banquet Setup
- Team member development
- Staff Leadership
Languages
Spanish And English
Elementary
Timeline
Food Runner
Woodstock Inn And Brewery
01.2022 - 06.2022
Head Banquet Captain
Mountain View Grand Resort And Spa
05.2012 - Current
Banquet Captain
Omni Mount Washington Resort
04.2005 - 05.2012
High School -
Manuel Ramos Hernández