Jose Alonso Pena
Tucson,AZ
Summary
Knowledgeable Racing Official background with experience in enforcing rules and regulations of racing events. Strong background in interpreting racing information, making quick decisions and resolving disputes. Skilled communicator with the ability to work effectively under pressure. Proven track record of maintaining fairness and integrity in fast-paced, competitive environments.
Overview
3
3
years of professional experience
Work History
Parking and Transportation Dispatch Lead
University of Arizona
Tucson, AZ
08.2022 - Current
- Assigned daily tasks and delegated responsibilities to team members.
- Provided training and guidance to new hires on dispatch procedures.
- Maintained accurate records of all assigned jobs and tracked progress of each job.
- Developed strategies for improving customer service levels, response times, and process efficiencies.
- Resolved customer service issues in a timely manner.
- Responded promptly to emergency calls, ensuring that the appropriate personnel were dispatched quickly and efficiently.
- Coordinated with other departments to ensure proper communication between teams.
- Conducted regular meetings with team members to discuss goals, objectives, deadlines.
- Ensured compliance with local laws, regulations, safety protocols.
Assistant Starter/ Valet
Lee Peterson
Tucson, Arizona
02.2022 - 04.2023
- Safely handle horses into the starting gate ensuring a clean safe start for the rider and horse.
- Saddle horses for the riders
- Worked in dangerous situations where my communication and leadership around grooms and personnel was important to getting a safe result.
Butcher
University of Arizona
Tucson, Arizona
08.2021 - 08.2022
- Received and processed customer orders for meat products.
- Cleaned and sanitized work areas to maintain health standards.
- Trained new employees in proper safety procedures for handling meat products.
- Ensured that all food safety regulations were followed at all times while preparing food.
- Complied with federal, state and local sanitation regulations and department procedures.
Education
Bachelor of Science - Animal Science Equine Emphasis
University of Arizona
Tucson, AZ12-2020
Skills
- Bilingual
- Clear Communication
- Training & Development
- Critical thinker
- Maintain records
- Problem-solving abilities
Affiliations
- Intern for the ORI Breeders Cup in November of 2024.
- Assisted the Racetrack Industry Program with the Global Symposium on Racing and various of other events.
Accomplishments
- Fall 2024 Animal Science Outstanding Senior Award.
Languages
English
Professional
Spanish
Professional
Timeline
Parking and Transportation Dispatch Lead
University of Arizona
08.2022 - Current
Assistant Starter/ Valet
Lee Peterson
02.2022 - 04.2023
Butcher
University of Arizona
08.2021 - 08.2022
Bachelor of Science - Animal Science Equine Emphasis
University of Arizona
Similar Profiles
Amy CookAmy Cook
Archivist I at University of ArizonaArchivist I at University of Arizona
Colby HomanColby Homan
Writing Tutor at University of ArizonaWriting Tutor at University of Arizona
MADISON CORONAMADISON CORONA
Dining Services Attendant Senior, Alcohol Server at University of ArizonaDining Services Attendant Senior, Alcohol Server at University of Arizona