JOSEANNE JOHNSON
Knoxville,TN
Summary
Motivated and dependable professional seeking a position where I can use my persuasive communication, organization, and customer service skills to contribute to a positive and efficient work environment
Overview
4
4
years of professional experience
Work History
Front Desk
Days Inn North Knoxville
Knoxville, TN
06.2023 - Current
- Managed reservations and coordinated room assignments to optimize guest satisfaction and comfort.
- Handled guest inquiries and resolved issues promptly to maintain high service standards.
- Maintained front desk area organization, ensuring all materials were readily available for guests.
Crew Team Member
Dunkin' Donuts
11.2025 - 03.2026
- Prepared and served beverages and food items according to standard recipes.
- Maintained a clean and organized work area for safe customer service.
- Operated kitchen equipment efficiently to support daily food preparation tasks.
Housekeeping
Hampton Inn & Suites By Hilton
01.2022 - 06.2023
Education
School Leaving Diploma -
Frome Technical High School
01.2017
Skills
- Communication
- Customer service
- Time management
- Teamwork and collaboration
- Problem solving
- Adaptability
- Multitasking
- Data entry and record keep
- Filing and document organization
Timeline
Crew Team Member
Dunkin' Donuts
11.2025 - 03.2026
Front Desk
Days Inn North Knoxville
06.2023 - Current
Housekeeping
Hampton Inn & Suites By Hilton
01.2022 - 06.2023
School Leaving Diploma -
Frome Technical High School