Jose Antonio Becerra Rodriguez
Dallas,TX
Summary
Proven customer service expert from Jp's Cafe, adept in maintaining cleanliness and ensuring service quality. Excelled in guest engagement and efficient cash handling, fostering warm relationships and achieving positive feedback through collaboration and memory retention. Demonstrated ability to enhance guest experience and operational efficiency, contributing significantly to sales revenue.
Overview
10
10
years of professional experience
Work History
Restaurant Waiter
Jp's Cafe
05.2014 - 09.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
High School Diploma -
W.W. Samuell High School
Dallas, TX05-2022
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Memory retention
- Guest engagement
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Jp's Cafe
05.2014 - 09.2024
High School Diploma -
W.W. Samuell High School
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