Dedicated and Detail-Oriented Person with proven abilities in customer service and workflow optimization. Strengths include effective problem-solving and adaptability in high-pressure situations, ensuring excellent patient/customer experiences.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
12.2023 - Current
Implemented process enhancements that streamlined workflows, reducing waiting times for patients during peak hours.
Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Tire Technician
Tire Choice
06.2022 - 11.2023
Conducted thorough inspections of tires for wear, damage, and proper inflation.
Assisted in training new technicians on best practices and safety protocols.
Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
Education
Associate of Arts - General Studies
Florida Gulf Coast University
Fort Myers, FL
08-2025
Skills
Problem-solving skills
Team collaboration
Workflow optimization
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
Watching Movies and TV Shows
Flying (Recently Licensed Commercial Single-Engine Land Pilot)