Jose B Herrera
Cocoa
Summary
Reliable sales associate with a background in medical assistance. Strong skills in customer service and teamwork, ensuring efficient operations and exceptional patient care. Eager to leverage experience to drive success in a collaborative environment.
Overview
9
9
years of professional experience
Work History
sales associates
Beach wave
Cocoa Beach
02.2021 - 03.2024
- Provided exceptional customer service to enhance shopping experience.
- Assisted customers in product selection and inquiries for satisfaction.
- Processed transactions accurately at the point of sale system.
- Managed inventory levels through regular stock checks and replenishment.
- Collaborated with team members to achieve store goals and objectives.
- Handled customer complaints effectively to ensure resolution and loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
Medical Assistant
Kidzcarepediatrics
Sanford
03.2015 - 02.2020
- Assisted pediatricians with patient examinations and medical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Educated families on health care practices and preventive measures to promote better patient outcomes.
- Provided compassionate support to children during medical visits.
- Scheduled appointments and coordinated follow-up visits for patients.
- Managed patient records while ensuring strict adherence to confidentiality standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Coordinated with local pharmacies to facilitate timely processing and refills of patient prescriptions. to submit and refill patients' prescriptions.
Education
GED -
Simon Rivera
Brownsville, TX04-1986
Skills
- Customer service
- Point of sale
- Customer engagement
- Teamwork
- Work environment adaptability
- Reliable and punctual
Timeline
sales associates
Beach wave
02.2021 - 03.2024
Medical Assistant
Kidzcarepediatrics
03.2015 - 02.2020
GED -
Simon Rivera