Jose D Sanchez
Mesa,AZ
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
35
35
years of professional experience
Work History
Transit Bus Operator
Transdev
10.2009 - Current
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
Transporter
American Tire Co.
07.1998 - 09.2009
- Provide excellent customer service by assisting front office on greeting visitors and customers upon arrival, offering assistance, and answering any questions.
- Demonstrated superior transport service, providing accurate time estimates and courteous responses.
- Operated with safety and skill to avoid accidents and delays.
- Maintained positive relationships with representatives of UPS and California Overnight shipping companies. Inventorytory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Driver's Assistant
G&K Services
01.1998 - 06.1998
- Displayed very good communication and customer service skills. to stablish good relation with customer.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Processed customer service orders promptly to increase customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Record Center Specialist
Iron Mountain
01.1997 - 01.1998
- Maintained organized filing system to operate, coordinate and maintain records in storage and facilitate easy retrieval and monitoring of CRT files.
- Assist in answering multi-line phone system.
- Compiled, sorted and filed high volume of documents
- Operated office equipment to scan and copy documents
- Added and updated records with current materials
Warehouse Courier/office Assistant
Documents Plus/ Scottsdale Memorial
05.1988 - 09.1996
- Completed clerical tasks such as filing, copying, and receiving incoming mail.
- Translated procedural information to facilitate understanding between doctors, nurses and non-English speaking patients.
- Completed clerical duties and tasks for clinic administration such as purging, data input, and creating patient charts
- Maintained current and accurate medical files also maintaining updated paperwork for patients.
Education
Word Processor Specialist - Business
American College
Mesa, AZ01.1988
High School Diploma -
Mesa High School
Mesa, AZ05.1983
Skills
- Customer Relations Skills
- Traffic Law Compliance
- Bus Safety
- Passenger Assistance
- DOT Requirements
- DOT Rules
- Bilingual(Spanish)
- Quick learner and very
- Dependable, Reliable and Trustworthy
- Ability to multitask in fast paced environment, Team player and ability to work with no or little supervising
Music Writing, Racquetball, making self improvement, caring for others
love music and playing racquetball,
Timeline
Transit Bus Operator
Transdev
10.2009 - Current
Transporter
American Tire Co.
07.1998 - 09.2009
Driver's Assistant
G&K Services
01.1998 - 06.1998
Record Center Specialist
Iron Mountain
01.1997 - 01.1998
Warehouse Courier/office Assistant
Documents Plus/ Scottsdale Memorial
05.1988 - 09.1996
Word Processor Specialist - Business
American College
High School Diploma -
Mesa High School
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