Jose De Jesus Flores
Gilroy,CA
Summary
Experienced and dedicated hospitality professional with a proven track record of delivering exceptional service in dynamic and high-volume dining environments. Skilled in maintaining top-tier cleanliness, operational efficiency, and safety standards while seamlessly adapting to evolving business needs. Quick to learn and highly adaptable, with a strong commitment to teamwork, customer satisfaction, and operational excellence. Known for reliability, effective communication, and problem-solving abilities that ensure smooth operations and outstanding guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Mama Mias Fine Dining
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Dasher
DoorDash
11.2021 - 12.2022
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Crew Member
Chipotle
02.2022 - 11.2022
- Worked front counter, online orders and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Bagger
Amazon
09.2020 - 03.2021
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Maintained customer satisfaction by assisting with carrying out goods.
- Contributed to positive work culture through effective communication and collaboration with coworkers.
Landscaper
J's Landscaping
07.2020 - 09.2020
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Education
Associate of Arts - Business Administration
Hartnell College
Salinas, CA05-2025
High School Diploma -
Christopher High School
Gilroy, CA06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Task prioritization
- Multitasking
- Problem-solving
- Excellent communication
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- Life and Health Insurance License - California Department of Insurance.
Languages
Spanish
Native or Bilingual
Timeline
Server
Mama Mias Fine Dining
02.2023 - Current
Crew Member
Chipotle
02.2022 - 11.2022
Dasher
DoorDash
11.2021 - 12.2022
Bagger
Amazon
09.2020 - 03.2021
Landscaper
J's Landscaping
07.2020 - 09.2020
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- Life and Health Insurance License - California Department of Insurance.
Associate of Arts - Business Administration
Hartnell College
High School Diploma -
Christopher High School
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