Summary
Overview
Work History
Education
Skills
Timeline
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Jose F. Rivera

Egg Harbor City,NJ

Summary

Current business owner seeks an executive position with a top-tier company. Offers a successful 8 year career in profitable small business ownership and management. Exceptional problem solver with strong skill in cost reduction and negotiations. Also a previous education manager, directing multiple projects while increasing profits and management of faculty and students.

Overview

13
13
years of professional experience

Work History

Self Employed CEO

ServKlex Industrial Industries
Egg Harbor City, NJ
07.2015 - Current

Coordinated and booked all spa service appointments for individual and group clients.Addressed all member concerns with patience.Responded to customer inquiries in a friendly and professional manner.Suggested and sold salon services and retail products to customers.Clearly communicated with each technician regarding any schedule changes.Executed all daily opening and closing procedures.Worked a flexible schedule to accommodate salon needs.

  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Established foundational processes for business operations.
  • Cultivated company-wide culture of innovation and collaboration.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.

Director of Admissions

Star Career Institute
Egg Harbor Township, NJ
08.2010 - 07.2015

Oversaw scheduling for the day-to-day activities of 8 transportation employees and 2 office employees. Including but not limited to payroll, invoicing, reports, finances, dispatching.

Contacted customers prior to delivery to confirm and coordinate delivery times. Established transportation cost standards and economical shipping practices.Negotiated contracts with outside providers to minimize costs to the company and customers.

  • Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Designed effective and user-friendly processes for both admissions and applicant review.
  • Prepared and administered budget of $600,000 for campus with 250 students.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Improved policies and procedures to maximize student safety and campus security.
  • Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted in development and implementation of faculty development plans.
  • Spearheaded technology initiatives to support student learning and academic excellence.

Education

Bachelor of Science - International Business Law

Berkeley College
Little Falls, NJ

Certification of Bible Studies And Church Admin -

SPAG Bible Institute
Hammonton,NJ
05.2025

High School Diploma -

Oakcrest High School
Mays Landing, NJ
06.2008

Skills

  • Operations management
  • Human resources management
  • Accounts receivable/payable
  • Customer service-oriented
  • Appointment scheduling
  • Over-the-road transportation
  • Natural leader
  • Powerful negotiator
  • Accounting and finance background
  • Adaptable
  • Scheduling
  • Motivated self-starter

Timeline

Self Employed CEO

ServKlex Industrial Industries
07.2015 - Current

Director of Admissions

Star Career Institute
08.2010 - 07.2015

Bachelor of Science - International Business Law

Berkeley College

Certification of Bible Studies And Church Admin -

SPAG Bible Institute

High School Diploma -

Oakcrest High School
Jose F. Rivera