Josefa Nix
Providence,Rhode Island
Summary
Bilingual (English and Spanish) candidate, eager and ready to start my next exciting role. Placing my job search on hold for the last year to serve and protect Rhode Islanders through COVID-19. In my role, I oversaw clerical and administrative work. Looking to learn and grow, while also serving as a valuable employee. Bringing my ability, drive, and focus of being a team-player to guarantee success.
Overview
2
2
years of professional experience
Work History
Bilingual Crisis Counselor/Service Delivery Specialist
Family Service Of Rhode Island
10.2021 - 09.2022
- Outreach and respond to an assigned caseload of people in crisis via phone or in person while
working remotely, in the office, and/or in community settings. - Determine needs of those in crisis and provide education, supportive counseling, and
linkages to other resources as needed including internal and external programs and services. - Complete all required documentation and data entry for the CDBG funded Be Safe Housing
- Support Program in a timely manner to ensure correct service information is captured
- Maintain contact with individuals, families and referral partners to assure requested
assistance is obtained and referrals are completed. - Act as community liaison for program and the agency as a whole when needed.
- Provide language support in collaboration with internal programs as needed.
- Link and refer client/families to appropriate culturally relevant community – based resources
and informal supports within their community when that is appropriate and sufficient to meet
the families’ need(s) - Provide on-going phone and/or in person support to connect individuals and families with
appropriate services
Rhode Island Army National Guard
06.2020 - 08.2021
- Gathering and reporting statistical data to higher command
- Assisted in ensuring testing site logistics
- Coordinated appointment times for vaccination and testing
- Processed clerical data and reminded Rhode Islanders of their appointments
- Registered patients for appropriate follow-up appointments
- Communicated follow-up steps for those needing quarantined
- Relayed information to the Rhode Island Department of Health (RIDOH)
- Worked closely with RIDOH to ensure that they have appropriate mission help.
Education
Associates of General Studies -
Community College of Rhode Island
Lincoln, Rhode Island05.2020
High School Diploma - undefined
Juanita Sanchez Educational Institute
Providence, Rhode Island06.2012
Skills
- Teamwork
- Adaptability
- Data Entry
- Multi-Tasking
- Reliability and Punctuality
- Record Sorting and Filing
- Attention to Detail
- Self-Motivated
- Team Collaboration
Timeline
Bilingual Crisis Counselor/Service Delivery Specialist
Family Service Of Rhode Island
10.2021 - 09.2022
Rhode Island Army National Guard
06.2020 - 08.2021
Associates of General Studies -
Community College of Rhode Island
High School Diploma - undefined
Juanita Sanchez Educational Institute
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