Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Josefina Martinez

Kuna,ID

Summary

Dynamic Certified Medical Assistant with extensive experience at St Luke's Healthcare System, excelling in patient care and clinical documentation. Proven ability to enhance clinic efficiency and safety through meticulous specimen processing and compassionate communication. Bilingual in English and Spanish, dedicated to optimizing patient experiences and ensuring compliance with HIPAA standards.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Registered Medical Assistant

St Luke's Healthcare System
12.2020 - 01.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms and prepared for physician examinations.
  • Collected and documented patient medical information such as chief complaint, vital signs, weight and hight, updated medication lists, allergies, and medical history.
  • Measured patient pulse oximetry.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens, was in charge of the blood drawing area. assisted CIC by giving shots and performing Therapeutic Phlebotomies.
  • Assisted physicians with various procedures, including but not limited to Bone Marrow Biopsies, ensuring comfort and accuracy for optimal patient outcomes. Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms, drawing area, or chemotherapy treatment stations (depending on the area I was assigned to work).
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted physicians and other staff with interpretation English-Spanish.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.


Certified Nursing Assistant

St Luke's Healthcare System
01.2007 - 11.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment, CIC treatment stations, or blood drawing area.
  • Directed patients to exam room and prepared for physician examination
  • Collected and documented patient medical information such as vital signs, weight and hight.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication. interpreted Spanish speaking patients as needed.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed therapeutic phlebotomies and assisted physicians with Bone Marrow Biopsies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

12-2001

GED -

Garden City Community College
Garden City, ID
06-1990

Skills

  • HIPAA compliant
  • Specimens collection and processing, bone marrow specimens management
  • Patient care
  • Clinical documentation
  • Vital sign monitoring
  • Peripheral draw area schedule management
  • Therapeutic phlebotomy procedure performance
  • Bilingual English-Spanish

Certification

  • CNA - Certified Nurse Assistant ID*00105660602
  • RMA - Registered Medical Assistant(Certification lapsed 2023) ID:2840105

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Certified Registered Medical Assistant

St Luke's Healthcare System
12.2020 - 01.2022

Certified Nursing Assistant

St Luke's Healthcare System
01.2007 - 11.2020

GED -

Garden City Community College

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Josefina Martinez