Highly motivated individual with a passion for continuous learning and professional growth, adaptable and collaborative team player; proven ability to quickly acquire new skills and thrive in fast-paced, challenging environments. Committed to delivering high-quality work and maintaining the highest ethical standards.
Overview
13
13
years of professional experience
Work History
Server
Amerant Bank Arena Stadium
01.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Chef Assistant
Lona Cocina & Tequileria Restaurant
01.2021 - 01.2023
Prepared and cooked quality meals in high-volume, fast-paced service environments.
Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Server
HSBC Coffee Shop
11.2018 - 12.2020
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Executive Chef
Koktelitos Bar and Restaurant
09.2015 - 10.2018
Developed kitchen staff through training, disciplinary action, and performance reviews.
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Oversaw business operations, inventory control, and customer service for restaurant.
RETAIL SALES ASSOCIATE
KOSIUKO
05.2013 - 09.2015
Results-oriented retail professional with a proven track record of driving sales and delivering exceptional customer service. Adept at managing store operations efficiently, including inventory control and customer support. Committed to enhancing customer satisfaction and contributing to the success of the retail team.
Jewelry Store Manager
Rose Gold Jewelry
03.2012 - 09.2015
Results-driven retail professional with a proven track record of increasing sales through innovative marketing strategies and optimizing operational efficiency. Skilled in enhancing customer engagement through effective visual merchandising and streamlining labor costs while maintaining exceptional customer service
VP, Private Client Group Relationship Manager III at Amerant Private Bank and Wealth ManagementVP, Private Client Group Relationship Manager III at Amerant Private Bank and Wealth Management
Senior Vice President, National Sites Executive Small Business Payments at BANK OF AMERICASenior Vice President, National Sites Executive Small Business Payments at BANK OF AMERICA