Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joselen Ortiz

Joselen Ortiz

Sacramento,CA

Summary

Dynamic Sales Manager with a proven track record at TruConnect, excelling in relationship building and staff management. Expert in training sales teams and enhancing performance, I successfully developed engaging presentations and executed promotional campaigns, significantly boosting brand awareness. Proficient in CRM software, I ensure client satisfaction through effective follow-ups.

Overview

3
3
years of professional experience

Work History

Sales Manager

TruConnect
12.2025 - Current
  • Assisted in developing sales presentations to engage potential clients.
  • Supported team in executing promotional campaigns to increase brand awareness.
  • Coordinated customer follow-ups to maintain strong relationships and ensure satisfaction.
  • Learned CRM software to track sales leads and monitor client interactions.
  • Train and get new team members ready for the field.

Cashier Hostess

Kindred Seoul
06.2025 - 08.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure operational efficiency.
  • Collaborated with team members to optimize workflow during peak hours.
  • Give great costumer service on taking orders giving costumers food orders.

Busser

IHOP
04.2024 - 07.2024
  • Assisted servers in delivering food and beverages to tables efficiently.
  • Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
  • Supported team by restocking supplies and organizing utensils during busy shifts.
  • Collaborated with kitchen staff to expedite order fulfillment and enhance service speed.
  • Wash dishes when nedded.

Waitress

Sancho's Mexican Restaurant
05.2023 - 02.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed order accuracy and timely delivery to enhance guest satisfaction.
  • Collaborated with kitchen staff to ensure seamless service during peak hours.
  • Maintained cleanliness and organization of dining area for optimal guest experience.

Education

High School Diploma -

John F Kennedy High
6715 Gloria Dr Sacramento CA 95831

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Languages

Spanish
Full Professional

Timeline

Sales Manager

TruConnect
12.2025 - Current

Cashier Hostess

Kindred Seoul
06.2025 - 08.2025

Busser

IHOP
04.2024 - 07.2024

Waitress

Sancho's Mexican Restaurant
05.2023 - 02.2024

High School Diploma -

John F Kennedy High
Joselen Ortiz