Joselin Garcia
Spring,TX
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
IKP Family Medicine
Spring, TX
06.2022 - 03.2025
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Cleaned and maintained medical equipment following procedures and standards.
- Explained treatment procedures and physicians' instructions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant - Externship
WOMEN’S OBGYN DR.DOLAR PATOLIA
Houston, TX
04.2022 - 05.2022
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered medications under physician's supervision.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Administered injections, medications and treatments as directed by the physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Cleaned and maintained medical equipment following procedures and standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Bilingual Legal Intake Phone Specialist TX Decembe
PROCOM LLC
Houston, TX
12.2020 - 08.2021
- Contacted customers about potential service upgrades, new services and account changes.
- Researched solutions to address customer concerns using online resources or referring them to the appropriate departments within the organization.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Documented all interactions with customers, including notes on the resolution of each call.
- Coached customers through setup processes for their phones or applications associated with their phones.
Education
Associate of Science -
Lonestar College
Houston, TX09-2020
Skills
- Vital sign measurement
- Patient history collection
- Diagnostic testing
- Medical equipment maintenance
- Time management
- Patient scheduling
- Sterilization techniques
- Multitasking and organization
- Effective communication
Languages
Spanish
Professional
Certification
- National Registered Certified Medical Assistant (NRCMA)
- BLS for Healthcare Providers (CPR and AED) Certification
Timeline
Certified Medical Assistant
IKP Family Medicine
06.2022 - 03.2025
Medical Assistant - Externship
WOMEN’S OBGYN DR.DOLAR PATOLIA
04.2022 - 05.2022
Bilingual Legal Intake Phone Specialist TX Decembe
PROCOM LLC
12.2020 - 08.2021
Associate of Science -
Lonestar College
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