Courtney Mitchell
Lithonia,GA
Summary
Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Certified Medical Assistant
Snapcare Clinic Decatur & Northlake Urgent Care
Decatur, Georgia
02.2025 - Current
- Assisted healthcare providers with patient examinations and treatment procedures.
- Managed patient records using electronic health record systems efficiently.
- Conducted basic lab tests and prepared specimens for laboratory analysis.
- Scheduled patient appointments and coordinated follow-up visits effectively.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Supported team members in daily operations to ensure smooth clinic workflow.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Medical Assistant
Medsouth Associates
Riverdale, Georgia
01.2021 - 10.2024
- Assisted healthcare providers with patient examinations and treatment procedures.
- Managed patient records using electronic health record systems efficiently.
- Scheduled patient appointments and coordinated follow-up visits effectively.
- Educated patients on medication usage and healthcare procedures clearly.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Supported team members in daily operations to ensure smooth clinic workflow.
- Communicated with insurance companies regarding patient coverage and claims processing.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Associate of Science - Certified Medical Assistant
UEI College
Riverdale, GA02-2022
High School Diploma -
Lithonia High School
Lithonia, GA05-2002
Skills
- Electronic health records
- Vital signs monitoring
- Lab specimen preparation
- Patient appointment scheduling
- Medical billing communication
- Clinic operations support
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Patient confidentiality
- Patient scheduling
- Clinical documentation
- HIPAA protocols
- CPR
- Certified in basic life support (BLS)
- Venipuncture and phlebotomy
- Electrocardiography (EKG)
- Vital sign measurement
- pH testing
- Stocking supplies
- EMR / EHR
- Ear irrigation
- Workflow organization
- Vital sign monitoring
- HIPAA compliance
- Phlebotomy techniques
- Sample collection procedures
- Healthcare procedures
- Insurance processing
Affiliations
- ROTC
Certification
- 67814869
Timeline
Certified Medical Assistant
Snapcare Clinic Decatur & Northlake Urgent Care
02.2025 - Current
Certified Medical Assistant
Medsouth Associates
01.2021 - 10.2024
Associate of Science - Certified Medical Assistant
UEI College
High School Diploma -
Lithonia High School
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