Joselin Garcia

Extensive experience in both front-of-house and back-of-house operations, with a strong understanding of how daily responsibilities impact overall business performance. Proven ability to train and lead team members, ensuring efficient workflows, consistent service quality, and a positive customer experience.

Entrusted with end-of-day cash management processes, including counting and reconciling cash drawers, accurately recording financial data, and verifying that daily sales align with cash totals. Demonstrated ability to identify and investigate discrepancies, determine root causes of shortages, and implement corrective actions to ensure accuracy and accountability.

• Demonstrated ability to analyze business performance metrics, including customer satisfaction, operational efficiency, and waste, to identify problems and implement effective solutions. Applies strong critical thinking and analytical skills to recognize patterns, address inefficiencies, and support improved operational outcomes. Thrives in fast-paced environments while multitasking, driving sales, and fostering a collaborative, team-oriented work culture.