Jose Duron-Servin
Hoffman Estates,IL
Summary
Dynamic professional with a strong work ethic. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in cash handling and equipped with patience and empathy, consistently delivering results that boost customer retention and operational efficiency.
Overview
10
10
years of professional experience
Work History
Cashier
McDonald's
01.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lawn Care Technician
Green Planet
04.2020 - 09.2023
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
Line Worker
Apple Villa Pancakes
05.2015 - 04.2016
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Education
Hoffman Estates High School
Hoffman Estates, ILSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
McDonald's
01.2023 - Current
Lawn Care Technician
Green Planet
04.2020 - 09.2023
Line Worker
Apple Villa Pancakes
05.2015 - 04.2016
Hoffman Estates High School
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