Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jose Luis Encarnacion

Jose Luis Encarnacion

Elizabeth,NJ

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, notably with Car Rentals Network. Skilled in GPS route planning and effective communication, I excel in fast-paced environments, demonstrating exceptional problem-solving and teamwork abilities. Achieved significant improvements in efficiency and service quality, leveraging a flexible schedule and a commitment to excellence. Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Driver

Uber Eats
10.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Supervisor of Operations

Car Rentals Network
03.2020 - 08.2023
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.

Sales Associate

Jewelry Department
06.2017 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Finished - Associate in Science, Engineering

ITECC University
Dominican Republic, Santo Domingo

High School Diploma -

Colegio Celina
Dominican Republic, Santo Domingo
05.2016

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • Loading and unloading
  • GPS and route planning
  • Relationship Building
  • Basic vehicle repairs
  • Shipping and packaging
  • Multitasking Abilities
  • Self Motivation
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Effective Communication

Timeline

Driver

Uber Eats
10.2023 - Current

Supervisor of Operations

Car Rentals Network
03.2020 - 08.2023

Sales Associate

Jewelry Department
06.2017 - 11.2019

No Finished - Associate in Science, Engineering

ITECC University

High School Diploma -

Colegio Celina
Jose Luis Encarnacion