Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Joselyn Espinoza

Joselyn Espinoza

West Palm Beach,FL

Summary

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Mobile Expert

Metro By T-Mobile
11.2021 - Current
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Maintained sound knowledge of company product suites.
  • Performed in-store product demonstrations at assigned events.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.

Education

Aesthetics - Master Aesthetician

Hollywood Institute of Beauty Careers
West Palm Beach, FL
06.2023

Forest Hill Community High School
West Palm Beach, FL
05.2022

Skills

  • Offline Storage Techniques
  • Continuous Integration Tools
  • Cash Handling
  • Customer Assistance
  • Retail Merchandising
  • Product Knowledge
  • Store Organization
  • Sales Records Management
  • Goal-Driven
  • Friendly and Helpful
  • Informed Product Selections
  • Staff Support
  • Inventory and Stocking
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Mobile Expert

Metro By T-Mobile
11.2021 - Current

Aesthetics - Master Aesthetician

Hollywood Institute of Beauty Careers

Forest Hill Community High School

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Joselyn Espinoza