Joselyn Espinoza
West Palm Beach,FL
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Mobile Expert
Metro By T-Mobile
5801 S CONGRESS AVE BOCA RATON, FL 33487
11.2021 - Current
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
Education
Aesthetics - Master Aesthetician
Hollywood Institute of Beauty Careers
West Palm Beach, FL06.2023
Forest Hill Community High School
West Palm Beach, FL05.2022
Skills
- Offline Storage Techniques
- Continuous Integration Tools
- Cash Handling
- Customer Assistance
- Retail Merchandising
- Product Knowledge
- Store Organization
- Sales Records Management
- Goal-Driven
- Friendly and Helpful
- Informed Product Selections
- Staff Support
- Inventory and Stocking
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Mobile Expert
Metro By T-Mobile
11.2021 - Current
Aesthetics - Master Aesthetician
Hollywood Institute of Beauty Careers
Forest Hill Community High School