Joselyn Lopez-Quevedo
Queens,NY
Summary
Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature.
Overview
11
11
years of professional experience
Work History
Senior Banker
Provident Bank
Astoria, NY
07.2019 - Current
- Managed bank accounts; opened, closed, and helped oversee transactions.
- Assessed potential risks associated with each client before providing services.
- Conducted account openings and closings for clients.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
Banking Customer Service Representative
Prosperity Bank
Abilene, TX
03.2016 - 05.2019
- Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
- Provided account information and answered customer inquiries in a timely manner.
- Handled cash deposits and withdrawals accurately according to established procedures.
Bank Teller
First Financial Bank
Abilene, TX
05.2015 - 02.2017
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Performed cash handling duties including counting currency, coins and checks.
Sales Representative
Macy's
Flushing, NY
05.2014 - 04.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
Sales Associate
Gloria Jeans
Rego Park, NY
09.2013 - 08.2014
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Representative
The mobile people
Elmhurst, NY
06.2013 - 09.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Academy For Careers In Television And Film
Long Island City, NY06-2013
Some College (No Degree) - Psychology
Southern New Hampshire University
Hooksett, NHSome College (No Degree) - Graphic Design
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Operations understanding
- Analyzing data
- Customer Relationship Management
- Cash Handling
- Assessing fraud potential
- Mergers and Acquisitions
Languages
Spanish
Native/ Bilingual
Timeline
Senior Banker
Provident Bank
07.2019 - Current
Banking Customer Service Representative
Prosperity Bank
03.2016 - 05.2019
Bank Teller
First Financial Bank
05.2015 - 02.2017
Sales Representative
Macy's
05.2014 - 04.2015
Sales Associate
Gloria Jeans
09.2013 - 08.2014
Sales Representative
The mobile people
06.2013 - 09.2013
High School Diploma -
Academy For Careers In Television And Film
Some College (No Degree) - Psychology
Southern New Hampshire University
Some College (No Degree) - Graphic Design
New York City College of Technology of The City University of New York
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