Joselyn Shimmons
Baltimore
Summary
Dedicated Residential Aide and server with a track record of providing emotional support and motivational techniques to enhance patient wellness. Excelled in client relationship management at varying employers, achieving long-term professional relationships. Skilled in meal preparation and housekeeping, ensuring safety and privacy. Proven ability to improve client health and happiness through proactive care and engagement.
Overview
6
6
years of professional experience
Work History
Residential Aide
08.2023 - Current
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
Babysitter
Varying Employers
01.2019 - Current
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Planned fun outings and educational activities to keep children entertained.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Administered medications by following strict instructions from parents.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
Fast Food Cashier
10.2024 - 04.2025
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
- Resolved customer complaints independently or with aid of supervisor.
- Assisted counter staff in packing ready orders and distributing to customers.
- Provided customers with information on specials and discount deals.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Completed order entries and verified correctness with customers to reduce post-order errors.
Education
No Degree -
Zane State College
1555 Newark Rd Zanesville OH 43701High School Diploma -
Liberty Union High School
500 Washington St. Baltimore OH 4310505-2025
Skills
- Activity planning
- Housekeeping duties
- Meal preparation
- Motivational techniques
- Emotional support
- Disability support
- Safety awareness
- Privacy and confidentiality
- Behavior documentation
- Healthcare reporting
- Personal hygiene assistance
- Client relationship management
- Mental health care
- Dementia care
Additional Information
Type one diabetic
Languages
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
Fast Food Cashier
10.2024 - 04.2025
Residential Aide
08.2023 - Current
Babysitter
Varying Employers
01.2019 - Current
No Degree -
Zane State College
High School Diploma -
Liberty Union High School