Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSELYNN SKELTON

MILWAUKEE

Summary

Hairstylist with 5 years of experience building strong client relationships and enhancing salon efficiency. Skilled in customer engagement, active listening, and clear communication to ensure clients feel understood and satisfied with their services. Proven ability to collaborate with team members, resolve challenges creatively, and deliver personalized, high-quality experience's that drives client loyalty and repeat business.

Overview

10
10
years of professional experience

Work History

Leader for After School Program

Recreation Department
01.2016 - 06.2017
  • Supervised and engaged in groups of students in grades Pre-K through 5th in a structured after school program setting.
  • Assisted student with homework and provided academic support to encourage learning and confidence.
  • Ensured student safety through consistent monitoring, conflict resolution, and adherence to program rules.
  • Communicated effectively with students and guardians regarding student progress, behavior, and participation.
  • Collaborated with program staff to create a fun, inclusive, and supportive environment for all children.

Gymnastics Coach

Milwaukee Recreation Department
06.2017 - 06.2018
  • Taught gymnastics classes for children ages 3-13, creating age-appropriate lesson plans that balanced skill development with fun and safety.
  • Built strong relationships with students and parents through clear communication, encouragement, and feedback.
  • Monitored student progress and provided individualized support to help each child reach personal goals .
  • Adapted teaching methods to meet the needs of various age groups and skill levels, ensuring inclusivity and growth for all participants.

Hairstylist Apprentice

Cost cutters
10.2020 - 06.2021
  • Assisted senior stylists in delivering exceptional hair services, fostering a collaborative environment that enhanced client satisfaction.
  • Executed precision haircuts and styling, contributing to a noticeable increase in repeat clientele and positive reviews.
  • Embraced ongoing learning opportunities, refining skills in hair treatments and customer service to elevate overall client experience.
  • Analyzed client feedback to identify service improvement areas, fostering strategic changes that resulted in marked gains in positive reviews.

Hairstylist

Salon Dovini
06.2021 - 09.2023
  • Fostered strong client relationships, enhancing customer loyalty and ensuring repeat business through personalized service.
  • Executed precision cuts and color treatments, achieving noticeable results that increased client satisfaction and referrals.
  • Collaborated with team members to share techniques and trends, cultivating a creative environment that inspired innovative styles.
  • Analyzed client preferences to tailor services, leading to substantial improvements in service offerings and client retention.

Hairstylist

Getdolled up beauty lounge
09.2023 - Current
  • Collaborated with team members to streamline appointment scheduling, resulting in improved operational efficiency and reduced wait times.
  • Analyzed client feedback to refine service offerings, ensuring continuous improvement and alignment with client preferences.
  • Conducted thorough consultations to assess client needs, providing tailored hairstyling solutions that led to noticeable client satisfaction.
  • Maintained precise records of client preferences and service history, ensuring personalized experiences and fostering loyalty.
  • Fostered a welcoming environment, enhancing client comfort and promoting repeat visits through personalized interactions.
  • Developed customized hair care plans for clients, resulting in measurable improvements in hair health and customer satisfaction.

Education

Associates Degree -

Milwaukee Area Technical College
08.2020

Skills

  • Customer Engagement (Skillful), Customer service (Skillful), Team Collaboration, Time Management, Problem Solving, Sales Techniques, Creative Thinking
  • Quick learner
  • Client consultation
  • Specializes in children haircuts
  • Good communication

Timeline

Hairstylist

Getdolled up beauty lounge
09.2023 - Current

Hairstylist

Salon Dovini
06.2021 - 09.2023

Hairstylist Apprentice

Cost cutters
10.2020 - 06.2021

Gymnastics Coach

Milwaukee Recreation Department
06.2017 - 06.2018

Leader for After School Program

Recreation Department
01.2016 - 06.2017

Associates Degree -

Milwaukee Area Technical College

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