Jose M. Feliciano
Port Chester,NY
Overview
3
3
years of professional experience
Work History
Etsy Shop Owner
Etsy Shop
Port Chester, NY
06.2022 - Current
- Monitored financial objectives and prepared budgets according to sales and inventory.
- Used customer service skills to help customers answer and resolve any questions and problems.
- Researched similar businesses to determine competitive advantages.
- Used marketing strategies to drive sales during off-peak and peak seasons.
Back of the House Member
Gennaro Restaurant
New York, NY
09.2021 - 07.2022
- Prioritized and organized food orders efficiently so customers were satisfied with service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with any request customer(s) had when ordering food.
- Answered questions about our menu and food to improve customers satisfactory with our service.
- Communicated with back of the house team to be knowledgeable on what was available on the menu.
- Packed customer(s) food order(s) and brought to them upon arrival.
- Used computer system to take orders and make any changes customers had.
Dunkin Donuts Crew Member
Dunkin Donuts
New York, NY
03.2021 - 08.2021
- Brewed and served coffee and tea with preferred add-ins.
- Served food quickly for positive guest experiences.
- Maintained organized storage areas for food products, beverages and supplies.
- Wiped down counters and equipment, swept and refilled stock.
- Processed cash and credit card payments, coin, bills and payment cards to customers.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY05-2027
Diploma -
High School Port Chester High School
Port Chester, NY06-2023
Languages
Spanish
Professional
Affiliations
- Weightlifting
- Sports
Timeline
Etsy Shop Owner
Etsy Shop
06.2022 - Current
Back of the House Member
Gennaro Restaurant
09.2021 - 07.2022
Dunkin Donuts Crew Member
Dunkin Donuts
03.2021 - 08.2021
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
Diploma -
High School Port Chester High School