Josemanuel Enamorado
Starbucks
Dallas,TX
3
years of professional experience
1
Certification
1
Language
Motivated and dependable professional seeking opportunities to contribute across a variety of industries. Recognized for strong communication, adaptability, and a solid work ethic. Quick learner who thrives in team environments and committed to delivering excellent results.
Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction.
Work History
Shift Supervisor
3 Years 4 Months- Promoted from Barista to Shift Supervisor for reliability, leadership, and customer service excellence.
- Trained and coached new team members, enhancing service quality and ensuring adherence to company standards.
- Oversaw daily store operations, managing cash handling, inventory checks, and scheduling to support team efficiency.
- Resolved customer concerns quickly and professionally to ensure satisfaction and repeat business.
- Resolved customer concerns promptly and professionally, contributing to customer satisfaction and repeat business.
Education
Associate in Information Technology - Biology
- In progress
- Expected Graduation
- 3.7 GPA
High School Diploma
Graduated
Skills
Customer service expertise
Team leadership
Employee training
Stock control
Conflict resolution
Conflict resolution skills
Adaptability under pressure
Strong work ethic
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 9 staff members.
Certification
Texas Food Handler Certification
Languages
Bilingual: English & Spanish
Timeline
Shift Supervisor
Starbucks
10.2021 - 02.2025Read More
Mesquite High School
High School Diploma
Read More
Tarrant County College
Associate in Information Technology from Biology
Read More
Certifications & Additional Information
- Texas Food Handler Certification
- Bilingual: English & Spanish