Josena Van Vliet
Spokane
Summary
Dynamic Clinical Services Manager with expertise in insurance authorizations and billing accuracy. Proven ability to enhance patient access to care through effective team leadership and quality assurance.
Overview
12
12
years of professional experience
Work History
Clinical Services Manager
Summit Rehabilitation Associates
Spokane
08.2014 - Current
- Managed insurance authorizations, referrals, pre-certifications, and prior authorizations to streamline patient access to care.
- Verified insurance coverage to ensure seamless service delivery for patients.
- Ensured accuracy of insurance information for billing to minimize discrepancies.
- Facilitated communication between departments to enhance patient service delivery.
- Coordinated staff schedules to maintain optimal service coverage and efficiency.
Education
Bachelor of Arts - Health Sciences
Whitworth University
Spokane, WA05-2014
Skills
- Insurance authorizations
- Insurance verification
- Billing accuracy
- Quality assurance
- Team leadership
- Team supervision
- Team coordination
- Time management
- Customer service
Timeline
Clinical Services Manager
Summit Rehabilitation Associates
08.2014 - Current
Bachelor of Arts - Health Sciences
Whitworth University