Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Paolo Garcia

Folsom,CA

Summary

Dedicated Sales Associate offers history of success in fostering quality shopping experiences. Brings talents for needs assessment and extensive product knowledge to inspire customer purchases and exceed performance goals. Leverages experience and skill to train and mentor new associates on customer service and sales best practices.

Overview

10
10
years of professional experience

Work History

In House/ Shift Supervisor

Round Table Pizza
02.2014 - 09.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.

Sushi Chef/Manager's Assistant

Aloha Sushi
02.2015 - 05.2018
  • Conducted inside training sessions to educate employees on products and company policies.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.

Coffee Shop Worker

Coffee Republic
06.2018 - 05.2020
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

High Rise Window Cleaning

Clear-view Commercial & High Rise Window Cleaning
03.2019 - 03.2020
  • Increased client satisfaction with thorough attention to detail in completing each high rise window cleaning job.
  • Demonstrated adaptability to various weather conditions while still maintaining quality workmanship in high rise window cleaning tasks.
  • Enhanced safety measures by regularly inspecting and maintaining high rise window cleaning equipment.
  • Reduced risk of accidents by strictly following established safety protocols during all high rise window cleaning jobs.

Layoff

03.2020 - 12.2020
Laid off due to the Rise of COVID 19

New Car Sales Representative

Roseville Kia - Mitsubishi
04.2021 - 09.2023
  • Used CRM database to track referral and appointment data.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Consistently exceeded quotas by pursuing and closing sales.


Car Sales Representative

Shingle Springs Honda
09.2023 - Current
  • Negotiated deals skillfully, balancing the interests of both the dealership and the buyer for mutually beneficial agreements.
  • Improved closing rates by establishing trust with clients through transparency and open communication about pricing, incentives, and available options.
  • Organized regular follow-ups with past clients, ensuring their continued satisfaction and generating repeat business.
  • Utilized CRM systems to manage customer information, track leads, and maintain organized records of sales activities.
  • Participated in ongoing product training sessions to stay current on new models, features, and industry trends.


Education

High School Diploma -

Folsom Lake High School
Folsom, CA
05.2015

Skills

  • On-Site Product Demonstrations
  • Sales Closing
  • Customer Service
  • Product Management and Pricing
  • Customer Needs Assessment
  • Food Safety and Sanitation
  • Effective Customer Upselling
  • Friendly, Positive Attitude
  • Problem Resolution

Languages

Tagalog
Native or Bilingual

Timeline

Car Sales Representative

Shingle Springs Honda
09.2023 - Current

New Car Sales Representative

Roseville Kia - Mitsubishi
04.2021 - 09.2023

Layoff

03.2020 - 12.2020

High Rise Window Cleaning

Clear-view Commercial & High Rise Window Cleaning
03.2019 - 03.2020

Coffee Shop Worker

Coffee Republic
06.2018 - 05.2020

Sushi Chef/Manager's Assistant

Aloha Sushi
02.2015 - 05.2018

In House/ Shift Supervisor

Round Table Pizza
02.2014 - 09.2016

High School Diploma -

Folsom Lake High School
Jose Paolo Garcia