Summary
Overview
Work History
Education
Skills
Timeline
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JOSEPH AGRAZ-BAZA

Honolulu

Summary

Reliable and customer-focused professional with over five years of experience in hospitality and guest service. Skilled at working in fast-paced environments, delivering exceptional customer experiences, and collaborating effectively with team members. Dependable, flexible, and eager to learn, with strong communication and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Server

YogurStory
Honolulu, HI
12.2024 - Current
  • Deliver exceptional customer service by greeting guests, taking accurate food and beverage orders, and ensuring an enjoyable dining experience.
  • Recommend menu items and accommodate dietary restrictions through extensive knowledge of menu offerings.
  • Manage multiple tables while coordinating with kitchen staff to ensure timely and accurate service.
  • Process payments accurately and maintain a clean, organized dining area in compliance with food safety standards.

Busser / Food Runner

Tommy Bahama
Waikiki, HI
12.2023 - 12.2024
  • Supported servers by delivering food promptly and ensuring accurate meal service.
  • Cleared, sanitized, and reset tables to maintain a clean and welcoming dining environment.
  • Restocked dishes, utensils, glassware, and supplies to support efficient restaurant operations.
  • Assisted dishwashing staff by organizing used tableware and responding quickly to guest requests.

Pool Supervisor

Omni La Costa Resort & Spa
Carlsbad, CA
03.2021 - 10.2023
  • Supervised daily pool and children's camp operations while maintaining a safe environment for guests.
  • Managed participant sign-in and sign-out procedures to ensure safety and accountability.
  • Assisted with recreational activities, guest engagement, and daily operations to provide an exceptional resort experience.
  • Maintained inventory of towels and supplies while enforcing resort safety policies and service standards.

Education

Bachelor of Business Administration - Finance

University of Hawai‘i at Mānoa

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Time Management
  • Multitasking
  • Cash Handling
  • POS Systems
  • Food Safety & Sanitation
  • Responsible
  • Reliable
  • Flexible
  • Fast Learner

Timeline

Server

YogurStory
12.2024 - Current

Busser / Food Runner

Tommy Bahama
12.2023 - 12.2024

Pool Supervisor

Omni La Costa Resort & Spa
03.2021 - 10.2023

Bachelor of Business Administration - Finance

University of Hawai‘i at Mānoa