Joseph Aparicio
Whittier,Ca
Summary
As a forward-thinking sales associate with 4+ years of experience. I know first hand the importance of empathy and attentiveness of closing a deal. Seeking a sales role where I can continue to foster and hone my skills as I continue to grow within and accomplished sales organization.
Professional sales expert prepared for challenges of dynamic sales environment. Brings valuable experience in client acquisition and retention, consistently achieving impactful sales outcomes. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands, while excelling in persuasive communication and strategic planning.
Overview
21
21
years of professional experience
Work History
Outside Sales Representative
Matheson Gas
09.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Built relationships with customers and community to promote long term business growth.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
Sales Support Specialist
Airgas USA LLC
11.2022 - 08.2024
- Process orders and quotes for our sales team
- Assist sales managers with their orders
- Provide the best customer service with our internal and external customers
- Process cylinder audits at customer's locations and work with cylinder control to fix issues
- Process pricing in the system
- Help sales managers to process ESA (Equipment Sales Agreement)
- Contact vendors for product requested by our customers looking for options
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
- Collaborated closely with credit departments to ensure timely invoicing and payment collection from customers.
Sales Account Manager
Airgas USA LLC
06.2021 - 07.2022
- Work as a sales account manager for the area of Long Beach, Wilmington, Carson, responsible for a portfolio of $3.9 million in sales
- Good communication with the plants for deliveries and issues in a daily basis, making sure our customers receive their orders
- Communicate with other specialist about new leads and opportunities to increase sales
- Assist our inside and outside customers regarding any questions on their accounts, regarding billing, quotes and deliveries
- Communicate and report Salesforce and Power BI on a daily basis on new and upcoming tasks
- Work with our branch and ensure all our orders are completed and ready to be delivered to our customers
- I have a possession of a TWIC card and clearance badges to enter Marathon and Chevron refineries
- Good and motivated leader on safety with zero issues in 11 years working for Airgas
Sales Support Specialist
Airgas USA LLC
11.2019 - 06.2021
- Process order and quotes for our customers
- Assist sales managers with their orders
- Assist daily reports for our plants
- Contact customers with their shortages daily
- Help to collect past due balances in order to make continued sales
- Contact customers to negotiate more business
- Visit customers to make sure they are getting their service
- Provide the best customer service with our customers
- Communicate external sales terms reporting any issues with their accounts
- Process cylinder audits at customer's locations and work with cylinder control to fix issues
- Enter new pricing via PROS so customers will not have invoice discrepancies
- Help sales managers to process ESA (Equipment Sales Agreement)
Credit and Collections Specialist
Airgas USA LLC
05.2014 - 11.2019
- Daily collection calls for past due invoices
- Release of accounts on hold due to past due payments
- Credit support to branches, outside sales and managers
- Review accounts for discrepancies
- Communicate with the external sales team, reporting any issues with accounts
- Support for other collectors, analyzing their accounts issues
PSA Administrator
Airgas USA LLC
03.2013 - 05.2014
- Review and analyze contracts
- Enter pricing and due dates in SAP according to the contract
- Contact outside sales managers with any issues on any of these contracts
- Work with customer's maintenance to get accounts set up
Credit Analyst
Airgas USA LLC
02.2012 - 03.2013
- Review and analyze credit reports
- Analyze and approve credit limits
- Evaluate credit limits
- Ensure compliance with different state license laws
- Run and analyze credit reports
- Provide credit ratings for other companies
- Revise and validate medical license
Credit Administrator
E.B Bradley Co.
03.2004 - 03.2011
- Daily Collection calls for past due customers
- Analyze and approve credit limits
- Evaluate credit limits increase
- Ensure compliances with different state tax laws
- Run and analyze credit reports
- Provide credit ratings for other companies
- Process and release construction liens
- Create and maintain electronic files
- Submit accounts for bankruptcy
- Approve short payments for write off
Education
No Degree - Business Management
California State University, Dominguez Hills
Carson, CAAA DEGREE - Business General, Business Administration
CERRITOS COLLEGE
Norwalk, CA01.2000
Skills
- Management
- Communication
- Sales Skills
- Time Management
- Proposal Analysis
- Outbound Calling
- Cold Calling
- Salesforce
- Data Analysis
- Result Oriented
- Client relationship building
- Goal-oriented mindset
- CRM proficiency
- Debt collection
- Credit decisions
- Customer Service-oriented
- Credit analysis proficiency
- Complaint resolution
Languages
Spanish
Native or Bilingual
Timeline
Outside Sales Representative
Matheson Gas
09.2024 - Current
Sales Support Specialist
Airgas USA LLC
11.2022 - 08.2024
Sales Account Manager
Airgas USA LLC
06.2021 - 07.2022
Sales Support Specialist
Airgas USA LLC
11.2019 - 06.2021
Credit and Collections Specialist
Airgas USA LLC
05.2014 - 11.2019
PSA Administrator
Airgas USA LLC
03.2013 - 05.2014
Credit Analyst
Airgas USA LLC
02.2012 - 03.2013
Credit Administrator
E.B Bradley Co.
03.2004 - 03.2011
No Degree - Business Management
California State University, Dominguez Hills
AA DEGREE - Business General, Business Administration
CERRITOS COLLEGE
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