Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
South Shore Inspires / Birth Buddies Produce Bags and Resources
03.2021 - Current
Provide Produce bags specifically for women and birthing families. We provide single and family meals with delivery.
Provide emotional, physical and educational support to expecting mothers or those who have recently given birth and Postpartum.
Provide Mental Health and Recovery Resources.
Offer holistic recovery resources.
Offer Meal Plans, available specifically designed for Breastfeeding mothers.
Recovery and mood journals.
Work closely with doctors and mental health clinicians.
Telephone Buddy telephone system.
Working on family systems and addressing their needs.
Building Manager/Community Event Organizer
First Baptist Church Needham
10.2023 - 07.2024
Maintained a safe environment with proper lighting ,signage ,and disability access.
Overseen security , fire prevention and other safety systems
Scheduled regular building maintenance building tenants budgets and janitorial services
Scheduled contractors and employees for building upgrades
Resolved complaints , problems, and requests from building tenants
Coordinated church hall rental spaces\collected rent and distributed utility bills
Co-Owner
The Bog Café /The New Englander Produce
05.2021 - 07.2023
Leased a kitchen in a private sports club, we provide club members breakfast and lunch. Utilized the hall for Community Events.
Took customer orders and processed payments.
Followed all safety and sanitary procedures
Provided online ordering for club members and the Public
Pop-up produce stands in various communities.
Recovery Specialist
Bay cove Human Services
02.2020 - 11.2020
Provided Recovery oriented supports in the form of psychoeducation, peer supports and self -help groups.
Provided direct individualized patient care by assisting patients with daily living activities and accompanying patients to and from examinations and treatments.
Worked closely with a multidisciplinary team to support the processes for patients admission( Greeting, Sign -in , orientation , search belongings and processing ) transfer , discharge , ongoing observation and care.
Relief Residential Counselor
BayState Community Services
10.2018 - 02.2020
Responsible for providing a safe and healthy environment for residents (adolescents between the ages of 12 and 18 years of age).
Responsible for carrying out the program activities, and therapeutic interventions of the program.
Residents are often in great turmoil when they arrive. Performed CPI and restraints when needed. Offers support, guidance, and structure to help adolescents regain stability and direction in their lives.
Substitute Science Tutor/Ace Academic Advisor
Abington High School
01.2018 - 06.2019
Assisted in the educational and social development of students under the direction and guidance of the facilitator and classroom teachers.
Provided support for individual students inside and outside the classroom to enable them to fully participate in activities.
Supported students with emotional or behavioral concerns and assisted them in developing appropriate social skills.
Created study guides.
Supervised afterschool programs for students.
Created a productive peer to peer tutoring environment.
On-Call Recovery Coach
High Point
09.2016 - 09.2018
Responded to opioid overdoses at Brockton Hospital and Good Samaritan hospital.
Delivered services on a mobile basis to members in any setting
Assisted members to discuss new strategies for developing skills to facilitate their recovery .
Shared recovery experience using relatable life skills that helped my recovery.
Assisted members in creating personally meaningful links to treatment, peer recovery support services and mutual aid and supported them in their efforts to remain sober.
Acted as a Recovery Liaison, when appropriate , use the peer relationship to assist with motivation and facilitate connections
When appropriate , use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical , dental , and mental health services as well as social services.
Education
Criminal Justice Major
Curry College
Milton, MA
05.2007
Liberals arts Major
Cambridge College
Cambridge, MA
05.2005
No Degree - Birth Doula
DONA International
Newton MA
05-2021
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Customer service
Problem resolution
Leadership and team building
Team player
Efficient multi-tasker
Certification
Recovery Coach Training - CCAR - September 2017
Birth Doula Certificate - March 2021 - BACE Boston Association for Childbirth Education and Nursing ,Newton MA
Interests
Regularly practice mindfulness and meditation for overall wellness
Participating in fundraising events to support local charities, schools, or community projects
Getting involved in local advocacy groups to promote positive change in the community
Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
I enjoy helping others and giving back to the community
Timeline
Building Manager/Community Event Organizer
First Baptist Church Needham
10.2023 - 07.2024
Co-Owner
The Bog Café /The New Englander Produce
05.2021 - 07.2023
Owner
South Shore Inspires / Birth Buddies Produce Bags and Resources
Medical Office Assistant at South Hill Family Health Centre/South Community Birth ProgramMedical Office Assistant at South Hill Family Health Centre/South Community Birth Program