JOSEPH ASTARITA
Apopka,FL
Summary
Proven Parts Specialist with a track record of enhancing productivity and customer satisfaction at Ring Power. Excelled in issuing parts efficiently, mastering warehouse operations, and elevating service levels through exceptional verbal communication. Demonstrated expertise in returns processing and invoice management, contributing to a significant improvement in order fulfillment accuracy.
Overview
8
8
years of professional experience
Work History
Parts Specialist
Ring Power
09.2016 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Tracked parts use and charged items to customer accounts for billing.
Education
High School Diploma -
Deltona High School
Deltona, FL06.1990
Skills
- Warehouse Operations
- Returns processing
- Ordering parts
- Customer Service
- Verbal and written communication
- Invoice Processing
- Email Communication
Timeline
Parts Specialist
Ring Power
09.2016 - Current
High School Diploma -
Deltona High School
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