Joseph Baker
Springdale,OH
Summary
Experienced in providing courteous customer service while ensuring safe and reliable transportation for passengers. Demonstrated effective communication skills by relaying route information to riders and fostering positive relationships with customers to facilitate timely payments on accounts receivable. Developed departmental reports that summarized the status of outstanding receivables, contributing to improved financial oversight. Proficient in vehicle inspection and adherence to safety procedures, enhancing operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bus Operator
Sorta/metro
Cincinnati , OH
05.2023 - 11.2024
- Provided courteous customer service at all times while interacting with riders and colleagues alike.
- Provided safe and reliable transportation for passengers to their destinations.
- Communicated route information to passengers during trips as needed.
Credit Manager
Rent-A-Center
Cincinnati , OH
03.2022 - 05.2023
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Provided guidance and support to other departments regarding the development of new credit policies and procedures.
- Prepared monthly departmental reports summarizing the status of outstanding receivables.
Security Supervisor
Mountain crest nursing
Cincinnati , OH
08.2019 - 04.2023
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
Skills
- Route navigation
- Vehicle inspection
- Safety procedures
- Customer service
- Incident reporting
- Surveillance techniques
- Risk assessment
- Conflict resolution
- Attention to detail
- Communication skills
- Problem solving
- Time management
- Safety protocols
- Regulatory compliance
- Surveillance
- Stationary surveillance
- Defensive tactics training
- CCTV monitoring
- Crime prevention methods
- Personnel screening
- Threat assessment
- General security
- Weapons training
- Patrol operations
Certification
Cdl class b
Opota certificated
Timeline
Bus Operator
Sorta/metro
05.2023 - 11.2024
Credit Manager
Rent-A-Center
03.2022 - 05.2023
Security Supervisor
Mountain crest nursing
08.2019 - 04.2023