Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Barton

Austin,TX

Summary

Proactive and guest-oriented professional with experience at ABA Austin, excelling in hospitality service expertise and quality control. Demonstrated ability to foster positive relationships and ensure guest satisfaction through effective problem resolution and suggestive selling. Achieved commendable levels of efficiency and guest service, setting a positive tone for dining experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

ABA Austin
03.2022 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and rolls.
  • Resolved guest complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Delivery Driver

Pizza Hut
04.2020 - 03.2022
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Fostered positive working relationships with regular guests.
  • Promoted guest satisfaction by addressing or escalating concerns for quick resolution.

Education

Some College - English And History

University of Texas of The Permian Basin
Odessa, TX

Skills

  • Food inspection
  • Team member support
  • Hospitality service expertise
  • Table resetting
  • Food and beverage pairings
  • Price memorization
  • Quality control
  • Suggestive selling

Certification

  • ServSafe Alcohol Certification - National Restaurant Association.
  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).
  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).

Timeline

Server

ABA Austin
03.2022 - Current

Delivery Driver

Pizza Hut
04.2020 - 03.2022

Some College - English And History

University of Texas of The Permian Basin

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