Joseph Bastanzi
Bossier City,LA
Summary
Enthusiastic and skilled Assistant Golf Professional with experience in golf operations and customer service at Olde Oaks golf club. Adept in providing exceptional member experiences, managing pro shop operations, and organizing golf events. Seeking to leverage my expertise in tournament management, and interpersonal communication. Committed to promoting the game of golf and enhancing the overall member experience through innovative programming and excellent service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Golf Professional
Olde Oaks Golf Club
07.2023 - Current
- Improved customer/player satisfaction by providing exceptional customer service and addressing concerns promptly.
- Boosted tournament participation with proactive promotion, registration, and organization efforts.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Cultivated a welcoming atmosphere by organizing social events and fostering positive relationships among members.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Conducted private lessons focusing on individual player development and improvement.
Operations Supervisor
US Army
05.2003 - 06.2023
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Maintain the standard Operating Procedure for the entire US. Army Airborne Force.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
Education
Bachelor of Science - Golf Management
Keiser University
Fort Lauderdale, FL08.2026
Graduate - NonCommissioned Officer Professional Development
Henry Caro Noncommissioned Officer Academy
Fort Benning, GA10.2017
Associate of Arts - General Studies
American Public University System
Charles Town, WV2017
Skills
- Interpersonal Relations
- Scoring
- POS Systems Proficiency
- Event Planning
- Regripping
- Computer literacy
- Team player attitude
- Tournament management
- Conflict resolution
- Social media promotion
- Public speaking
Affiliations
- PGA Hope (Fayetteville NC)
- Fairways for Warriors (Sand Hills Chapter)
Certification
- Golf Genius level 1
- CrossFit Level 1
Timeline
Assistant Golf Professional
Olde Oaks Golf Club
07.2023 - Current
Operations Supervisor
US Army
05.2003 - 06.2023
Bachelor of Science - Golf Management
Keiser University
Graduate - NonCommissioned Officer Professional Development
Henry Caro Noncommissioned Officer Academy
Associate of Arts - General Studies
American Public University System
- Golf Genius level 1
- CrossFit Level 1
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