Joseph Becker

DES MOINES

Summary

Dynamic Inside Sales Representative with a proven track record at Peerless Supply, Inc., excelling in customer relationship management and consultative selling. Demonstrated attention to detail and proficiency in Oracle Net Suite, enhancing sales revenue and customer satisfaction through tailored solutions and effective communication. Recognized for training new employees and fostering team collaboration.

Overview

years of professional experience

Work History

Inside Sales Representative

Peerless Supply. Inc.

03.2018 - Current

Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Trained new employees on customer service, money handling and organizing strategies.

Administrative Coordinator

Peerless Supply,Inc.

01.2024 - Current

Member of the ERP Software selection team to choose and implement a new Software program to replace the 1990 version being currently used.

Attend interviews, Teams online meetings to determine the best system to fit the current and future needs of Peerless Supply.

Participate in data migration, select appropriate functions to apply to the software to ensure a smooth work flow for every department in the company.

Assist with ongoing adds, moves and changes to the software to improve workability.

Education

Graduate Certificate - USDA Meat Science

Iowa State University, Ames, IA

Skills

Attention to detail
Data entry
Time management
File organization
Team collaboration

Office administration
Microsoft Excel
Documentation and recordkeeping
Proficient in Oracle Net Suite

Interests

Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Historical Exploration
Road Trips
Tech enthusiast, passionate about exploring the latest advancements and innovations
Getting involved in local advocacy groups to promote positive change in the community
Animal Welfare Advocacy

Timeline

Administrative Coordinator - Peerless Supply,Inc.

01.2024 - Current

Inside Sales Representative - Peerless Supply. Inc.