Joseph Berni
Dicks Sporting Goods
Stockton,CA
18
years of professional experience
Dynamic sales associate with a proven track record at Dicks Sporting Goods, excelling in customer service and teamwork. Leveraged exceptional people skills to foster customer loyalty and drive repeat business. Demonstrated strong problem-solving abilities while managing cash transactions and maintaining an organized sales floor, ensuring a positive shopping experience.
Work History
Sales Associate/ Cashier
3 Years 5 Months- Assisted customers with product selection using detailed knowledge of sporting goods, apparel, and footwear.
- Processed sales transactions accurately through POS systems and handled returns, exchanges, and price adjustments.
- Maintained organized sales floor presentation through zoning, recovery, and merchandising standards.
- Replenished inventory, stocked shelves, and supported backroom organization to keep merchandise accessible.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Campus Security/ Teacher's Aide
6 Years 7 Months- Managed classroom instruction to maintain engagement, structure, and positive learning environment.
- Assessed student progress using formative and summative evaluations, adjusting instruction accordingly.
- Collaborated with parents, staff, and administrators to support student achievement and behavior goals.
Meat/ Seafood Clerk
3 Years 11 Months- Maintained seafood case freshness by rotating product, icing displays, and removing outdated items.
- Assisted customers with product selection, pricing, cooking guidance, and special requests.
- Engaged customers with great energy and professionalism.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Excellent people skills
Exceptional customer service
Outgoing personality
Timeline
Sales Associate/ Cashier
Dicks Sporting Goods
05.2023 - CurrentRead More
Campus Security/ Teacher's Aide
Stockton Educational Center
05.2016 - 12.2022Read More
Meat/ Seafood Clerk
Safeway
03.2009 - 02.2013Read More
Lincoln High School
High School Diploma
Read More